CASE STUDY

Human Interest

THE CHALLENGE

Human Interest, a leading 401(k) provider based in California, actively participates in over 30 trade shows annually. Initially, the company heavily relied on one team member for the preparation and shipping of all trade show materials before each event. 

After encountering many logistical challenges and managing a substantial inventory, Human Interest began their search for an exhibit management company.

Human Interest contacted several exhibit management companies before connecting with E3 XPS. “We selected E3 XPS based on the ability to do what we needed and on my experience working with them with a previous company,” says Human Interest. 

 

THE SOLUTION

Recognizing the client’s need for a centralized and efficient trade show logistics system,

 

E3 XPS offered a comprehensive solution tailored to Human Interest’s specific needs

  • Comprehensive Exhibit Management Program: E3 XPS’s client-centric program covers everything from pre-show prep to post-show inspection, offering fixed-price install & dismantle services and coordinating show services. This was particularly crucial for Human Interest, given their extensive show schedule and the need for a streamlined process.
  • Install & Dismantle Services: E3XPS ’s dedicated team provides worldwide install and dismantle services with upfront, transparent pricing, ensuring cost predictability and eliminating surprise post-show billing for Human Interest.
  • Cloud-Based Inventory Management: Utilizing the TIM inventory system, Human Interest was able to access real-time insights into their exhibit inventory. This proves vital for a company with a widespread presence, allowing them to efficiently manage their assets.
  • Insurance Coverage: E3 XPS also brought Human Interest peace of mind by providing insurance to cover damage or loss during storage, transit, and while on the trade show floor.
  • Show Services Management: For a company with a nationwide presence, E3 XPS manages all show services from various vendors, simplifying the process for Human Interest and consolidating post-show invoices into one comprehensive statement.
  • Exhibit Prep: E3 XPS’s meticulous pre-event preparations include a thorough review of all exhibit components, ensuring piece counts, quality checks, and meticulous packing with return shipping instructions. This extends to providing kits with miscellaneous items like tape, scissors, and giveaways for each event.

THE IMPACT

The partnership with E3 XPS has had a transformative impact on Human Interest’s trade show experience. By centralizing their exhibit management and leveraging E3 XPS’s comprehensive services, Human Interest has not only saved valuable internal resources but also streamlined their nationwide trade show presence. The transition from storing properties at a coworker’s home to E3 XPS’s professional services has eliminated inefficiencies, providing Human Interest with a seamless and stress-free trade show experience. The collaborative approach and attention to detail have not only met but exceeded Human Interest’s expectations, solidifying the value of their partnership with E3 XPS. 

“I truly feel like E3 XPS is a partner. They have been great to help problem solve when issues arise, are extremely responsive and have taken great care of our properties. We trust that everything will arrive to show when we need it and arrive in good condition. It has truly been a great partnership!” – Heather Lesher, Manager, Event Marketing, Human Interest

“I truly feel like E3 XPS is a partner. They have been great to help problem solve when issues arise, are extremely responsive and have taken great care of our properties. We trust that everything will arrive to show when we need it and arrive in good condition.”

Heather Leshner

Manager, Event Marketing